If you see the following error:
We're sorry, but we could not find your user profile. Please try signing out and then sign in again. If the problem persists, visit the Disney+ Help Center (Error Code 72).
It means we had a problem with your account. Please log out of Disney+ completely. Then, log in again.
If you experience issues logging back in, you can go here for more troubleshooting tips.
Need more help? You can reach us via chat, phone, or social media.