How do I reset my password?

To reset your password, please follow these steps:

  1. On the Disney+ welcome page, select LOG IN
  2. Enter your email address
  3. Select CONTINUE
  4. Select FORGOT PASSWORD?
  5. Check your email
    • You’ll receive a 6-digit passcode code
      • It may take up to 15 min.
      • If you do not receive a code, check your spam folder.
      • If it’s not there, select RESEND to send the code again.
      • If you still have issues, please contact Customer Service.
        • You can reach us 24/7 via chat, phone, or social media.
  6. Enter your 6-digit verification code
  7. Enter new password

Need more help? You can reach us 24/7 via chat, phone, or social media.

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