I am getting 'Error Code 81'

If you see the following error:

We’re having trouble resetting your password.

To reset your password, click here.

If the problem persists, visit the Disney+ Help Centre (Error Code 81).

This means there was an issue trying to reset your password. You will need to restart the password reset process, which you can do here.

If the problem continues, please contact Customer Service at one of the channels below for assistance.