I am getting 'Error Code 89'

If you see the following error:

We could not complete your purchase request at this time. Please try again. If the problem persists, visit the Disney+ Help Centre (Error Code 89).

This means we experienced an issue trying to complete your purchase request and it has timed out. Your card has not been charged. Please try your purchase again.

If you are experiencing connectivity problems, please see this article on troubleshooting the most common connectivity issues.

If the issue continues, please contact Customer Service at one of the channels below for assistance.