If you see the following error:
We’re sorry, but we could not verify your location. Please enable location services and try again. If the problem persists, visit the Disney+ Help Centre (Error Code 31).
This means there is a problem verifying your location. If you are on a mobile device and location services are turned off, please enable location services on and try again.
Location Services on an iPhone or iPad
Location Services on Android
If this problem continues, please contact Customer Service at one of the channels below for assistance.