How do I reset my password?

If you have forgotten your password, you can reset it using the following steps:

  1. Select Log In on the welcome screen
  2. On the Log In page, enter your email address
  3. Click Continue
  4. Click Forgot Password?
  5. Check your email, you will receive a 6-digit verification code
  6. Enter this code on the device
  7. You will be prompted to create a new password
  8. Enter new password
  9. Tap Continue

Your 6-digit verification code may take up to 15 minutes to arrive in your email inbox. You may also want to check your spam folder if you haven't received anything within 30 minutes.

If you are unable to access the email account you signed-up with, or continue to have problems, please contact Customer Support.