I am getting 'Error Code 11'

If you see the following error:

We’re sorry, this video is not available in your region. If you think you are seeing this message in error, visit the Disney+ Help Centre (Error Code 11). 

This means that the content you are trying to watch is not permitted to be viewed where you are currently located. This could be a rights or availability issue.

If you think you are receiving this message in error, please contact Customer Service at one of the channels below for assistance.