I am getting 'Error Code 43'

If you see the following error:

We're sorry, but we cannot play the video you requested. Please try again. If the problem persists, visit the Disney+ Help Centre (Error Code 43).

It means the video you’re trying to watch can’t be played at this time. This could be due to a connectivity issue or the video that was added to your watchlist previously has since been removed from our platform. Please try reinstalling and restarting the Disney+ application to see if the content disappears.

For more troubleshooting connectivity issues, read this FAQ.


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