Disney+ is committed to providing the best quality and experience to all our fans. We strive to stay informed on and adhere to best practices and standards in accessibility.
Disney+ offers a variety of accessibility options to our subscribers. Some of these features include:
Closed Captions (CC) assist individuals who are deaf or hard of hearing by providing additional context and information beyond standard subtitles. Disney+ strives to have Closed Captions or Subtitles for the Deaf and Hard of Hearing (SDH) in English on all titles, though there may be rare exceptions. Availability may vary by language.
Audio Description (AD) assists individuals who are blind or have visual impairments by providing additional auditory context to describe what is being shown on screen during video playback. AD availability varies by title and by language.
Text to Speech
Text-to-speech assists individuals who are blind or have visual impairments by narrating the on-screen elements while navigating through the Disney+ interface. Disney+ will offer text-to-speech support throughout the experience. Text-to-speech is supported on all platforms and screen reader software except PlayStation 4. Not available in all countries or languages.
Disney+ is designed so text and elements on-screen are easy to see and read for individuals with varying degrees of visual impairment.
Disney+ screens and interfaces are designed to support screens of various sizes so individuals can use their devices in ways that work best for them. Disney+ will also support zoom tools to assist individuals with visual impairments. Availability varies by platform.
For individuals who do not use a mouse to navigate on a desktop or laptop web browser, Disney+ will be navigable via an individual's keyboard or comparable input device. Availability varies by platform and browser.
Need more help? You can reach us 24/7 via chat, phone, or social media.