How do I uninstall or reinstall the Disney+ app?

Depending on your device, you can uninstall and reinstall the Disney+ app to solve some streaming issues. It’s also a great way to ensure that you have the latest version of our app on your device.

The steps to uninstall/reinstall will vary depending on what device you’re using to watch Disney+.

Android phones and tablets

Apple TV

Chromecast-supported device (Android)

Chromecast-supported device (iOS)

Google Chromecast device

Amazon Fire tablet

Amazon Fire TV

Apple iPhone & iPad

LG TV

PlayStation

Xbox

 

If your supported device is not listed, the Disney+ app is built-in and cannot be uninstalled.

 

Android phones and tablets

  1. Go to Settings > Applications > Manage Applications > All > Disney+ and press Uninstall.
  2. Turn off the device and let it sit for 1 minute. Turn it back on.
  3. Reinstall the Disney+ app from the Google Play Store.

Apple TV (4th generation or later)

  1. On the home menu, highlight the Disney+ app > click and hold the Touch surface to enter wiggle mode.
  2. Press the Play/Pause button on your Apple TV remote > highlight the Delete option, and click the Touch surface to uninstall.
  3. Go to the Apple App Store and reinstall the Disney+ app. 

Chromecast-supported device (Android)

  1. Go to Settings > Applications > Manage Applications > All > uninstall both Disney+ and the Google Home apps.
  2. Power-cycle your device by turning it off for 1 minute.
  3. Reinstall the apps from the Google Play Store. 

Chromecast-supported device (iOS)

  1. Press and hold the Disney+ or Google Home app until its icon begins to wiggle > Tap the X on the upper corner of the icon to delete.
  2. Power-cycle your device by turning it off for 1 minute.
  3. Go to the Apple App Store and reinstall the Disney+ app.

Amazon Fire TV and Fire TV Stick

  1. From the main menu sidebar, go to Settings > Applications > Disney+ > Uninstall. 
  2. Power-cycle your device by turning it off for 1 minute.
  3. Once complete, re-download the application by going to Search > enter “Disney+” > select the Disney+ app > Download. 

Apple iPhone and iPad

  1. From your Home screen, tap and hold the Disney+ app until it starts wiggling and a small X appears in its upper corner. Tap the app again and press Delete.* 
  2. Power-cycle your device by turning it off for 1 minute.
  3. Search for Disney+ in the App Store and click on the cloud icon to re-download. Once the download is complete, tap Open to reopen Disney+.

LG TV

Note: The ability to uninstall/reinstall apps may not be available on select LG models.

  1. Press the Home/Smart button on your remote to bring up the main menu and select More Apps near the bottom-right corner.
  2. Hover the pointer over the Disney+ app and click the upward facing arrow above it.
  3. The app will move freely, and an X will appear. Click on the X. Confirm the removal by clicking OK.
  4. To reinstall, open the LG Content Store from the More Apps menu. Choose Premium > Disney+ > select Install.

PlayStation

  1. Highlight the application, press the triangle button and select Delete.
  2. Power-cycle your device by turning it off for 1 minute.
  3. Re-download the app from the PlayStation Store.

Xbox

  1. From the main menu, highlight the Disney+ app tile > press the Menu button on the controller > select Manage App > Internal > Uninstall.
  2. Power-cycle your device by turning it off for 1 minute.
  3. To reinstall the app, navigate to the Store section and search for Disney+.
 

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