I am getting 'Error Code 7'

If you see the following error:

Sorry, we are having trouble creating your account. Please re-enter your account information and try again. If the problem persists, visit the Disney+ Help Center (Error Code 7).

It means we could not successfully create your account due to information you’ve entered. It could be you’ve submitted an invalid email address or your password doesn't meet our password criteria.

Password criteria
Your Disney+ password must:
Be at least 6 characters in length
Contain at least 1 number or 1 special character


Note: Disney+ passwords are case sensitive

Need more help? You can reach us 24/7 via chat, phone, or social media.

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