I'm having trouble logging in

What device are you using?

Web Browser 

Mobile Device 

Apple TV

PlayStation/Xbox

Smart TVs (Samsung and LG)


Web Browser

  1. Using the web browser on your computer, mobile device, compatible connected TV, or PS4 or Xbox One device, go to www.disneyplus.com
  2. Click on Log in
  3. Enter your email address
  4. Enter your password
  5. If you forgot your password, please follow these steps to reset your password.
  6. Click Log In
  7. You’re all set!

 

Mobile Device via App

  1. On your mobile device, open the Disney+ app. If you don’t have the app already, you can download it from the Apple App Store or Google Play Store.
  2. Select Log in
  3. Enter your email address
  4. Enter your password
  5. If you forgot your password, please follow these steps to reset your password. 
  6. Tap Log In
  7. You’re all set!

 

Apple TV

  1. On your Apple TV, open the Disney+ app. If you don’t have the app already, you can download it from the Apple TV App Store.
  2. Select Log In
  3. Enter your email address
  4. Enter your password
  5. If you forgot your password, please follow these steps to reset your password
  6. Click Log In
  7. You are all set!


PlayStation/Xbox

  1. On your PlayStation or Xbox, open the Disney+ app. If you don’t have the app already, you can download it from the PlayStation or Xbox app stores.
  2. Select Log in
  3. Directions to sign up will appear on screen
  4. Enter the URL into your browser on your computer or mobile device
  5. Enter the 8-digit code you see on your TV screen
  6. Enter your email address
  7. Enter your password
  8. If you forgot your password, please follow these steps to reset your password
  9. Click Log In
  10. Your device is now synced and you can start streaming!

 

Smart TVs (Samsung and LG)

  1. On your Smart TV, open the Disney+ app. If you don’t have the app already, you can download it from the app store.
  2. Select Log in
  3. Directions to sign up will appear on screen
  4. Enter the URL into your browser on your computer or mobile device
  5. Enter the 8-digit code you see on your TV screen
  6. Enter your email address
  7. Enter your password
  8. If you forgot your password, please follow these steps to reset your password
  9. Click Log In
  10. Your device is now synced and you can start streaming!

 

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