I am getting 'Error Code 10'

If you see the following error:

We're having trouble logging in to your account. Please re-enter your account information and try again. If the problem persists, visit the Disney+ Help Centre (Error Code 10).

It means we’re having issues logging in to your account, and you’ll need to log in again. Check your login details are entered correctly.

Forgotten your username or password? Your Disney+ account confirmation email contains your account login details. (You would have received this email at the time you signed up for Disney+.) If you no longer have your login details, you can reset your password by entering your email address at login and selecting the ‘forgot password’ option on the following page.

Read the Resetting your password FAQ

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