I am getting 'Error Code 10'

If you see the following error:

We’re having trouble logging in to your account. Please re-enter your account information and try again. If the problem persists, visit the Disney+ Help Centre (Error Code 10).

This means we are having issues logging in to your account, and you will need to log in again. If you have forgotten your account email, please check your email folder for your account confirmation email at the time of sign-up. If you don’t remember your password, you can reset it here.

If you continue to have issues, please contact Customer Service at one of the channels below for assistance.