How can I verify my home country?
- I purchased Disney+ with a Credit Card or PayPal directly on the Disney+ website
In this case, we have already verified your home country, and you can stream Disney+ in an EU country by simply logging in
- I purchased Disney+ through Apple, Google, or another third-party
You will need to perform a one-time zero-auth transaction* in your home country before travelling to verify that your home country is in the UK. Please visit this page to complete the verification: https://www.disneyplus.com/portability
To learn more about downloading and watching offline, please see this article. If you have additional questions, please contact Customer Service at one of the channels below for assistance.
*A zero-auth transaction is a zero cost verification of your payment method, which allows us to confirm your location of residence in the UK. The payment method used for verification will not be charged.