How do I clear my browser cache?

Watching Disney+ on a web browser? Clearing your browser cache on a regular basis can improve stability and performance.

To get instructions on how to clear your browser, click or tap on the browser you’re using to watch Disney+:
Chrome
Edge
Firefox
Safari

 

Chrome

Mac and Windows

At the top right of your browser, click More. (It may appear as three vertical dots or an upward arrow icon, depending on the version you’re using.)

  1. Select More Tools
  2. Select Clear Browsing Data
  3. Select a time range.
    • To delete everything, select All time
  4. Check the boxes
    • Cookies
    • Other site data
    • Cached images and files
  5. Click Clear data

 

Edge
Windows

  1. Click the Hub icon (The star with three horizontal lines.)
  2. Click History in the left panel
  3. Select Clear History
  4. Check the boxes for:
    • Cookies
    • Saved website data
    • Cached data and files
  5. Click Clear

 

Firefox
Mac

  1. Click the History menu at the top of the screen
  2. Select Clear Recent History
  3. In the drop down for "Time range to clear:" select Everything
  4. Check off the box for Cache
  5. Click Clear Now to confirm
  6. Restart or refresh Firefox

 

Windows

  1. Click the Firefox menu (found in the top right corner)
  2. Select History
  3. Select Clear Recent History
  4. In the drop down for "Time range to clear:" select Everything
  5. Check the box for Cache
  6. Click Clear Now
  7. Restart or refresh Firefox

 

Safari
Mac

  1. Click Safari in the menu bar
  2. Select Preferences
  3. Select the Privacy tab
  4. Choose Manage Website Data
  5. Click Remove All
  6. Click Remove Now to confirm

 

 

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