I am getting 'Error Code 5'

If you see the following error: 

We’re sorry, we could not update your account. Please re-enter your account information and try again. If the problem persists, visit the Disney+ Help Centre (Error Code 5).

This means we could not update your account information because there is something wrong with the data you have entered. Please check what you have entered and try again. 

If the problem continues, please contact Customer Service at one of the channels below for assistance.

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