How do I uninstall or reinstall the Disney+ app?

Uninstalling and reinstalling the Disney+ app is easy. It can also be helpful in making sure you have the latest version of the app on your device. 

We’ve created step-by-step instructions for following devices and platforms:

Android

Android TV

Apple TV

Chromecast (Android)

Chromecast (iOS)

Fire TV

iPhone &iPad

LG TV

PlayStation

Xbox

 

Android (mobile)

  1. Android (mobile)
  2. Go to Settings > Applications > Manage Applications > All > Disney+ and press Uninstall
  3. Power-off the device fully, then turn it back on
  4. Navigate to the Google Play Store and search for Disney+
  5. Reinstall the Disney+ app from the Google Play Store
  6. Log back in with your existing username and password
  7. If you can't remember your username or password, go here for instructions on how to reset/recover

 

Android TV

In your TV's settings:

  1. From the Android TV Home screen, scroll to Settings
  2. Under Device, select Apps
  3. Under Downloaded apps, choose the app you want to delete
  4. Select Uninstall

In the Play Store:

  1. On your Android TV, open the Play Store
  2. Find the Disney+ app
  3. Select Uninstall

Tip: If you don’t want an app to show up in the top row of the Android TV Home screen, turn off notifications for that app. Go to Settings > Apps. Then, select an app > Notifications > Off.

 

Apple TV (4th generation or later)

  1. On the home menu, highlight the Disney+ app > click and hold down the Touch surface for an extended moment, until the app icon starts to shake indicating that you have selected it successfully
  2. Now select the Play/Pause button on your Apple TV remote > highlight the Delete option and click the Touch surface to uninstall
  3. Go to the Apple App Store and reinstall the Disney+ app
  4. Log back in with your existing username and password
  5. If you can't remember your username or password, go here for instructions on how to reset/recover

 

Chromecast (Android)

  1. Go to Settings > Applications > Manage Applications > All > uninstall both Disney+ and the Google Home apps
  2. Power-off the device fully, then turn it back on
  3. Reinstall the apps from the Google Play Store
  4. Log back in with your existing username and password
  5. If you can't remember your username or password, go here for instructions on how to reset/recover



Chromecast (iOS)

  1. Press and hold down the Disney+ or Google Home app for an extended moment, until the app icon starts to shake indicating that you have selected it successfully > Tap the X on the upper corner of the icon to delete the Disney+ app. 
  2. Power-off the device fully, then turn it back on
  3. Go to the Apple App Store and reinstall the Disney+ app
  4. Log back in with your existing username and password
  5. If you can't remember your username or password, go here for instructions on how to reset/recover



Fire TV and Fire TV Stick

  1. From the main menu sidebar, go to Settings > Applications > Disney+ > Uninstall
  2. Power-off the device fully, then turn it back on
  3. Once complete, re-download the application by going to Search > enter "Disney+" > select the Disney+ app > Download
  4. Log back in with your existing username and password
  5. If you can't remember your username or password, go here for instructions on how to reset/recover

 

iPhone and iPad

  1. From your Home screen, tap and hold the Disney+ app for an extended moment, until the app icon starts to shake indicating that you have selected it successfully. Tap the app again and press Delete
  2. Power-off the device fully, then turn it back on
  3. Go to the Apple App Store and reinstall the Disney+ app 
  4. Click on the cloud icon to re-download. Once the download is complete, tap Open to reopen Disney+
  5. Log back in with your existing username and password
  6. If you can't remember your username or password, go here for instructions on how to reset/recover



LG TV

Note: The ability to uninstall/reinstall apps may not be available on select LG models.

  1. Press the Home/Smart button on your remote to bring up the main menu and select More Apps near the bottom-right corner
  2. Hover the pointer over the Disney+ app and click the upward-facing arrow above it
  3. The app will move freely, and an X will appear. Click on the X. Confirm the removal by clicking OK
  4. To reinstall, open the LG Content Store from the More Apps menu. Choose Premium > Disney+ > select Install
  5. Log back in with your existing username and password
  6. If you can't remember your username or password, go here for instructions on how to reset/recover



PlayStation 

  1. Highlight the application, press the triangle button and select Delete
  2. Power-off the device fully, then turn it back on
  3. Re-download the app from the PlayStation Store
  4. Log back in with your existing username and password
  5. If you can't remember your username or password, go here for instructions on how to reset/recover



Xbox 

  1. From the main menu, highlight the Disney+ app tile > press the Menu button on the controller > select Manage App > Internal > Uninstall
  2. Power-off the device fully, then turn it back on
  3. To reinstall the app, navigate to the Store section and search for Disney+
  4. Log back in with your existing username and password
  5. If you can't remember your username or password, go here for instructions on how to reset/recover

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