I am getting 'Error Code 4'

If you see the following error:

We could not complete your purchase request at this time. Please try again. If the problem persists, visit the Disney+ Help Centre (Error Code 4). 

This means we are having issues trying to complete your transaction. Try again after a short period.

Here are some potential causes and solutions:

If the problem continues, please contact Customer Service at one of the channels below for assistance.

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