I am getting 'Error Code 81b'

 If you see the following error:

We're having trouble resetting your password. To reset your password click here. If the problem persists, visit the Disney+ Help Center (Error Code 81b).

It means there was an issue trying to reset your password and the reset process was not successfully completed. You will need to restart the password reset process. Please make sure you choose a password that meets the minimum security requirements.


Read the Resetting your password FAQ

Need more help?
You can reach us via chat, phone, or social media.