I am getting 'Error Code 42'

If you see the following error:

We’re sorry, we’re having trouble connecting you to the service. Please check to see that you are still connected to the Internet, and try again (Error Code 42).

This means that the video you are trying to watch cannot be watched at this time. This could be a rights availability or internal system issue. 

If this problem continues, please contact Customer Service at one of the channels below for assistance.

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