I have a Disney+ subscription via StarHub and receive the message: "Welcome back, seems like you are not subscribed."

It could be that there is an issue with the subscription on your account or there was an issue activating your Disney+ account so the best first step is to contact StarHub to check your subscription is in good order.  For all account and billing queries related to your Disney+ subscription via StarHub, please visit StarHub customer service at (LINK)

If you have checked your account is correctly set up, and you’re still having trouble, try these log in help tips.