I am getting 'Error Code 86'

If you see the following error: 

We’re sorry, this account has been blocked. Please visit the Disney+ Help Centre to review your account details (Error Code 86).

This means that your account has been blocked for one of the following reasons:

If there has been a mistake or you would like to change the main account holder, please contact Customer Service at one of the channels below. 

Or if you see the following error:

We’re sorry, but we could not update your profile at this time. Please double check your profile details and try again. If the problem persists, visit the Disney+ Help Centre (Error Code 86).

This means we experienced an error attempting to update your profile with the information provided. This could be an internal error, or there could be an issue with the information you have entered. Please check your details and try updating your profile again.

If the problem continues, please contact Customer Service at one of the channels below for assistance.

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