I was notified that my Disney account was locked and I need to reset my password. What happened?

As part of our commitment to protecting your security, if we notice suspicious login activity on your Disney account, we lock the account and request a password reset.

Note: The Walt Disney Company uses a unified registration system, which means you have a single Disney account (associated with an individual email address) across several Disney digital products and experiences (where applicable). Read more about this here.

Need more help? You can reach us via chat, phone, or social media.

  Loading...