I am getting 'Error Code 1017'

If you see the following error:

We are having a problem. Please exit the app and try again. Error Code: 1017 -SERVICES_STARTUP_FAILURE


It means you need to restart the hardware you’re using, and relaunch the Disney+ app. 


To restart your hardware, please follow these steps: 

1. Unplug your device for 30 seconds so it is completely powered down 

2. Plug your device back in and wait for it to fully restart

3. Sign in to Disney+ 


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