I am getting 'Error Code 83'

If you see the following error:

Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 83).

It means we experienced an unknown error streaming to your device. This is typically a device compatibility issue, connection error, or account issue.

To see a list of Disney+ -supported devices, platforms, and operating systems, please see this FAQ
To learn about troubleshooting the most common connectivity issues, see this FAQ

Need more help? If you’ve verified that device compatibility and connectivity are fine, please contact Disney+ Customer Service. You can reach us 24/7 via chat, phone, or social media.

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