We're happy to help our Google, Apple and other third-party customers. However, billing is managed directly by those app stores. Disney+ does not have the ability to make changes to those subscriptions.
For instructions on accessing your account, please select your device:
iPhone or iPad
Google Play
Amazon
iPhone or iPad
- Go to the Settings app on your device
- Click on [your name] at the top, followed by iTunes & App Store
- Tap your Apple ID at the top of the screen, then tap View Apple ID when it pops up. You may need to sign in with your Apple ID.
- Scroll down and tap Subscriptions
- Tap your Disney+ subscription to manage
- Use the options to manage your Disney+ subscription
Google Play
- Go to Google Play using a web browser
- On the left, click My Subscriptions
- Choose Disney+ subscription and select Manage.
- Use the options to manage your Disney+ subscription
Amazon
- Go to https://www.amazon.com/appstoresubscriptions using a web browser.
- Sign in to your Amazon account.
- Find your Disney+ subscription and select Actions
- Use the options provided to manage your Disney+ subscription