I am getting 'Error Code 5'

If you see the following error:

We're sorry; we could not update your account. Please re-enter your account information and try again. If the problem persists, visit the Disney+ Help Centre (Error Code 5).

 

It means we couldn’t update your account information because there’s something wrong with the data you’ve entered. Please double-check the information you’ve entered and try again.

 

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