I am getting 'Error Code 83'

If you see the following error:

Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Centre (Error Code 83). 

This means we experienced an unknown error streaming to your device. This is typically a device compatibility issue, connection error, or account issue.

If you have verified that both device compatibility and connectivity are fine, this means there is likely an account issue. In this case, we recommend you contact Customer Service at one of the channels below for assistance.