To get back to your favorite shows, movies, and series, please try refreshing the Disney+ app.
If the app still isn’t playing, please try the following troubleshooting options:
Refresh your download
Restart your device
Make sure you’re using the latest version of the app
Reinstall the app
Re-download the content
Note: Make sure you have an Internet connection. (See our FAQ on recommended download speeds.)
Refresh your download
Restart your device
Update your device
Reinstall the app
On Apple devices:
On Android devices:
Keep in mind that your Downloads will be removed if the Disney+ app is uninstalled from your device.