I am getting 'Error Code 7'

If you see the following error:

Sorry, we are having trouble creating your account. Please re-enter your account information and try again. If the problem persists, visit the Disney+ Help Centre (Error Code 7).

This means we are having difficulty creating your account due to information you have entered. This could be an invalid email address, or your password doesn’t meet our password criteria.

Passwords are case sensitive, must be at least six characters in length, and must contain at least one number or one special character. 

If you continue to have issues, please contact Customer Service at one of the channels below for assistance.