To clear your cache and help with performance stability, you can try clearing stored data on your device using the following steps:
Note: When you’re online, your device downloads many, many files so you can get the experience you expect from the websites and apps you’re using. Some of these files are stored on your device so your experience is seamless. These stored files are your cache. Over time, however, your cache can fill with files that slow performance for a variety of reasons. That’s why it’s a good idea to clear your cache periodically, especially if you’re having trouble using Disney+.
On certain Android models, you can clear Disney+ cached data from Settings. Please follow these steps:
To clear the Disney+ cached data from Android TV, please follow these steps:
Apple TV (all generations), iPhone, iPad
To clear cached data on an Apple TV, try uninstalling or reinstalling the Disney+ app .
For Chromecast, follow the steps for your Android or iOS casting device.
To clear the data and cache from your Chromecast built-in app, please follow these steps:
There are a lot more browser types than we’re able to cover here. See this FAQ for more help on how to clear the browser cache for Chrome, Firefox, Edge, and other Web browsers.
To clear the Disney+ cached data, please follow these steps:
To clear the Disney+ cached data, please follow these steps:
To clear the Disney+ cached data, please follow these steps: