If you see the following error:
Something went wrong. Please try again. If you continue to have issues, please visit our Help Center at help.disneyplus.com.
Error Cause: drmIndividualizationRequestFailed
It means we experienced an issue when verifying your email and password or when verifying the device that you’re using to stream Disney+.
Try the following to resolve the issue:
Need more help? If you’ve verified that device compatibility and connectivity are fine, please contact Disney+ Customer Service. You can reach us 24/7 via chat, phone, or social media.