If you see the following error:
We're sorry, but we could not verify your location. Please enable location services and try again. If the problem persists, visit the Disney+ Help Center (Error Code 31).
It means there’s a problem verifying your location. If you’re on a mobile device and location services are turned off, please enable location services from the Settings of your device and try again.
Follow these instructions for iOS and Android mobile devices:
To enable Location Services on an iPhone or iPad, please follow these steps:
To enable location Services on Android
Need more help? You can reach us via chat, phone, or social media.