I am getting 'Error Code 1017'

If you see the following error:

We are having a problem. Please exit the app and try again.
Error Code: 1017 – SERVICES_STARTUP_FAILURE

It means you need to restart the hardware you’re using, and relaunch the Disney+ app.

To restart your hardware, please follow these steps:

  1. Unplug your device for 30 seconds so it is completely powered down
  2. Plug your device back in and wait for it to fully restart
  3. Sign in to Disney+

Need more help? You can reach us 24/7 via chat, phone, or social media.

  

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