Disney+ is committed to providing the same exceptional quality and experience to all customers. We strive to stay informed on and adhere to best practices and standards in accessibility.
Disney+ offers a variety of accessibility options to our subscribers. Some of these features include:
Closed Captions (CC) assist individuals who are deaf or hard of hearing (SDH) by providing additional context and information beyond standard subtitles. We are striving to provide CC and SDH for all titles, though there may be exceptions where older library content is not yet captioned. Availability also varies by language.
Audio Descriptions (AD) assist individuals who are blind or have visual impairments by providing additional auditory context to describe what is being shown on screen during video playback. AD availability varies by title and by language.
Text to Speech
Text-to-speech assists individuals who are blind or have visual impairments by narrating the on-screen elements while navigating through the Disney+ interface. Disney+ will offer text-to-speech support through the entire experience. Text-to-speech is supported on all platforms and screen reader software except PlayStation 4.
Disney+ is designed so text and elements on-screen are easy to see and read for individuals with varying degrees of visual impairment.
Disney+ screens and interfaces are designed to support screens of various sizes so individuals can use their devices in ways that work best for them. Disney+ will also support zoom tools to assist individuals with visual impairments. Availability varies by platform.
For individuals who do not use a mouse to navigate on a desktop or laptop web browser, Disney+ will be navigable via an individual’s keyboard or comparable input device. Availability varies by platform and browser.
If you have additional questions, we encourage you to reach out to the Disney+ Customer Service team using any of the contact methods shown at the bottom of this page.