Uninstalling and reinstalling the Disney+ app is easy. It can also be helpful in making sure you have the latest version of the app on your device.
We’ve created step-by-step instructions for following devices and platforms:
Android
Android TV
Apple TV
Chromecast (Android)
Chromecast (iOS)
Fire TV
iPhone &iPad
LG TV
PlayStation
Xbox
Android (mobile)
- Go to Settings > Applications > Manage Applications > All > Disney+ and press Uninstall
- Power-off the device fully, then turn it back on
- Navigate to the Google Play Store and search for Disney+
- Reinstall the Disney+ app from the Google Play Store
- Log back in with your existing username and password
- If you can't remember your username or password, go here for instructions on how to reset/recover
Android TV
In your TV's settings:
- From the Android TV Home screen, scroll to Settings
- Under Device, select Apps
- Under Downloaded apps, choose the app you want to delete
- Select Uninstall
In the Play Store:
- On your Android TV, open the Play Store
- Find the Disney+ app
- Select Uninstall
Tip: If you don’t want an app to show up in the top row of the Android TV Home screen, turn off notifications for that app. Go to Settings > Apps. Then, select an app > Notifications > Off.
Apple TV (4th generation or later)
- On the home menu, highlight the Disney+ app > click and hold down the Touch surface for an extended moment, until the app icon starts to shake indicating that you have selected it successfully
- Now select the Play/Pause button on your Apple TV remote > highlight the Delete option and click the Touch surface to uninstall
- Go to the Apple App Store and reinstall the Disney+ app
- Log back in with your existing username and password
- If you can't remember your username or password, go here for instructions on how to reset/recover
Chromecast (Android)
- Go to Settings > Applications > Manage Applications > All > uninstall both Disney+ and the Google Home apps
- Power-off the device fully, then turn it back on
- Reinstall the apps from the Google Play Store
- Log back in with your existing username and password
- If you can't remember your username or password, go here for instructions on how to reset/recover
Chromecast (iOS)
- Press and hold down the Disney+ or Google Home app for an extended moment, until the app icon starts to shake indicating that you have selected it successfully > Tap the X on the upper corner of the icon to delete the Disney+ app.
- Power-off the device fully, then turn it back on
- Go to the Apple App Store and reinstall the Disney+ app
- Log back in with your existing username and password
- If you can't remember your username or password, go here for instructions on how to reset/recover
Fire TV and Fire TV Stick
- From the main menu sidebar, go to Settings > Applications > Disney+ > Uninstall
- Power-off the device fully, then turn it back on
- Once complete, re-download the application by going to Search > enter "Disney+" > select the Disney+ app > Download
- Log back in with your existing username and password
- If you can't remember your username or password, go here for instructions on how to reset/recover
iPhone and iPad
- From your Home screen, tap and hold the Disney+ app for an extended moment, until the app icon starts to shake indicating that you have selected it successfully. Tap the app again and press Delete
- Power-off the device fully, then turn it back on
- Go to the Apple App Store and reinstall the Disney+ app
Click on the cloud icon to re-download. Once the download is complete, tap Open to reopen Disney+
- Log back in with your existing username and password
- If you can't remember your username or password, go here for instructions on how to reset/recover
LG TV
Note: The ability to uninstall/reinstall apps may not be available on select LG models.
- Press the Home/Smart button on your remote to bring up the main menu and select More Apps near the bottom-right corner
- Hover the pointer over the Disney+ app and click the upward-facing arrow above it
- The app will move freely, and an X will appear. Click on the X. Confirm the removal by clicking OK
- To reinstall, open the LG Content Store from the More Apps menu. Choose Premium > Disney+ > select Install
- Log back in with your existing username and password
- If you can't remember your username or password, go here for instructions on how to reset/recover
PlayStation
- Highlight the application, press the triangle button and select Delete
- Power-off the device fully, then turn it back on
- Re-download the app from the PlayStation Store
- Log back in with your existing username and password
- If you can't remember your username or password, go here for instructions on how to reset/recover
Xbox
- From the main menu, highlight the Disney+ app tile > press the Menu button on the controller > select Manage App > Internal > Uninstall
- Power-off the device fully, then turn it back on
- To reinstall the app, navigate to the Store section and search for Disney+
- Log back in with your existing username and password
- If you can't remember your username or password, go here for instructions on how to reset/recover