I am getting 'Error Code 32'

If you see the following error:

We’re having trouble connecting to your account. Please sign out, and sign in again. If the problem persists, visit the Disney+ Help Centre (Error Code 32).

This means that we cannot connect to your account, and you will need to login again to continue to use the service. If you have forgotten your account email, please check your email folder for your account confirmation email at the time of sign up. If you don’t remember your password, you can reset it here.

If you continue to have issues, please contact Customer Service at one of the channels below for assistance.